| Pricing and Billing |
 |
| Do I have to pay sales tax? |
| |
If you reside in the United States or United Kingdom, you will not have to pay GST (Goods and Services Tax) or PST (Provincial Sales Tax). You will be responsible for any duty or taxes that your Country may add to your package when it arrives in your Country. If you reside in Canada, you have to pay 5% GST for any purchase. You only have to pay provincial sales tax if you are located in the province of Ontario, Canada. |
| I have a question on my charges. |
| |
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us for further assistance. |
| I need a copy of my receipt/invoice. |
| |
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
| |
Credits usually take 7-10 business days from the time we receive your item(s). |
| When will my credit card be charged? |
| |
Your credit card will be charged within 24 hours prior to shipment of your item(s). |
Return
to Help Index